Online herbal follow-up
Follow-up/acute condition consultation
Service Description
This is for repeat customers to follow-up on health improvements and ensure the treatment plan remains appropriate for the individual. Alternatively, this booking option can be used for quick access to herbal medicine treatment for short-term or self-limiting conditions. Think of this as a 'minor ailments service', long-term and chronic conditions will not be discussed during this service. If you are not sure whether this is right for you, book in for a free telephone appointment! Please note, the price is for the consultation only and does not include any herbal remedies, these will be sold separately.
Cancellation Policy
Patient Agreement Payment A deposit of £25 is requested to secure your booking and cover the event of a ‘no-show’. Please provide at least 48 hours’ notice to cancel a booking. Emergencies and unforeseen circumstances will be considered. Payments made online should be made at the point of sale and must be made before postage of any herbal medicines. Should you require an invoice, this may be supplied upon request. Records You are responsible for ensuring that any health records held with the practitioner are kept up-to-date. This is to prevent any misdiagnosis or mistreatment with herbs, by ensuring the practitioner is aware of all new health concerns they are able to make reasonable adjustments and considerations to treatment. This includes health changes such as pregnancy or emergency treatment that you may undergo. Confidentiality It is your choice whether the practitioner can contact your GP, however, there may be instances where the practitioner can legally break confidentiality in order to keep yourself or others safe. Please ensure your contact details are kept up to date. It is the practitioners responsibility to ensure that your records are kept safe and stored correctly by following GDPR. Your records will legally be kept for 7 years. Contact The practitioner will provide you with the best methods of contact and it is requested that this is done within work hours. The practitioner will have no obligation to respond outside of these hours. In the event of an emergency please call 999. We require 48 hours notice for any cancellations, this can be done via email or telephone. If you have any concerns regarding your treatment, you are welcome to make contact to discuss this. This will not be charged for up to 15 minutes as this will come under your care package. Further T&C’s can be found on www.commongroundherbals.com under the ‘policies’ tab. Should you have any questions please contact via commongroundherbals@gmail.com
Contact Details
Commongroundherbals@gmail.com
Old School Cafe, Saint John's Street, Bury Saint Edmunds, UK